Privacy Policy

Effective Date: September 2023

Information We Collect

We collect personal details needed to provide and improve our digital educational products. This can include information you give us in website forms, during checkout, and through your interactions with our site.

Identity details: Your full name and any professional information you provide.
Contact details: Email address and postal or phone information.
Billing details: Purchase history and invoicing information.
Technical data: IP address, browser type, operating system, and how you use our site.

How We Use Your Information

We use your information only to provide and manage your purchases, answer support questions, improve our services, and keep our website running smoothly. We will never sell or rent your personal data to others.

Payment Information

Payments on our site are handled by trusted third-party services. We do not store your full payment card details; these are processed securely by the payment provider. We do not have direct access to complete credit card numbers or CVV codes.

Cookies and Website Technologies

We use cookies and similar technologies to help our website work better and to understand how visitors use the site. Cookies are small files saved on your device. You can set your browser to block non-essential cookies, but this might affect how some features work.

Email Communications

We send you important emails such as purchase receipts and updates about your orders. If you receive marketing emails, you may unsubscribe at any time using the link at the bottom of those messages. Please note that even if you opt out of marketing, we may still send you transactional emails related to your purchases.

Third-Party Services

We use third-party services, including GoHighLevel, to help operate our website, process forms and checkout, manage email communications and automation, provide analytics, and deliver digital products. These service providers process information according to their own terms, privacy policies, and applicable data protection requirements.

How Long We Keep Your Information

We keep your personal information only as long as it is needed to deliver our services, meet legal requirements, and support our business operations. When information is no longer needed, we delete or anonymize it.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. While we work hard to keep your data safe, no method of online security can be guaranteed completely secure.

Your Privacy Rights

You can request access to your personal information, ask us to correct it, or ask us to limit how we use it. If you want to exercise these rights or have questions about your data, please contact us.

Canadian Privacy Rights

Canadian residents have rights regarding their personal information under applicable Canadian privacy laws. Depending on the circumstances, these rights may include requesting access to personal information we hold about you and asking us to correct inaccurate or incomplete information. To make a privacy request or ask a question about your personal information, please contact us using the information provided below.

International Visitors

If you access our website or purchase our products from outside Canada, your personal information may be processed or stored in countries outside your home jurisdiction through the service providers we use. Information processed in another country may be subject to the laws and lawful access requirements of that jurisdiction.

Changes to This Privacy Policy

We may update this Privacy Policy sometimes to reflect changes in how we operate or legal requirements. When we do, the new effective date will be shown here. Please check this page periodically. Using our site after updates means you accept the changes.

Contact Us

If you have questions, need to access your data, or want to learn more about how we handle information, please contact us at the following email:

Creative Hedgehog Studio Ltd.
Attn: Privacy Contact

Direct Inquiry Email: [CONTACT EMAIL]
We respond to privacy inquiries as promptly as possible.

The One-Client Method